FAQ

Is my Membership tax deductible?

Is my Membership tax deductible?

Yes, a portion of your Minnesota Landscape Arboretum membership is tax deductible. If you have additional questions, please consult your tax professional.

As a general rule, a membership payment is only deductible to the extent it exceeds the fair market value of the benefits provided in exchange. 

Your payment, less the fair market value of the benefits you receive, is deductible for income tax purposes.  

When will my Membership expire?

When will my Membership expire?

Your membership is valid for 1 year from the date you purchased it. The expiration date is the end of the month of purchase. You can always email member@umn.edu or call 612-301-1257 to inquire about your expiration date.

Can I downgrade to a different membership level?

Can I downgrade to a different membership level?

Yes. We understand your membership needs change over time. The option to downgrade your membership level is available at your time of renewal.

How can I update my credit card on file?

How can I update my credit card on file?

Sorry, Arboretum staff do not have access to your username and password. If you set up an automatic renewal online,  you will need to log into your profile account to change your credit card information.

 

Can I upgrade to a higher level of membership?

Can I upgrade to a higher level of membership?

Yes. We understand your membership needs change over time. You have the following options for upgrading to a higher level

  • If you have less than 2 months left on your Membership:

If you wish to upgrade any time less than 2 months prior to your renewal date, you will be asked to submit payment in full for the upgraded level. You will be given all of the benefits of the membership level you have upgraded into and we will extend your Membership a full year from its current expiration date.

  • If you have more than 2 months left on your membership:

If you wish to upgrade any time more than 2 months prior to your renewal date, you will be asked to pay the difference between the current level and the upgraded level. You will need to surrender both of the current level membership cards and your temporary card will be issued with the new level. Permanent membership cards will arrive in about 2 weeks.

Can I change the name(s) on my membership after purchase?

Can I change the name(s) on my membership after purchase?

If you joined within the last two weeks, and wish to change the name(s) on your card, you must return all of your current membership cards to be issued cards with the new name(s). A fee of $5 will be charged for the new cards. However, you may change the name(s) on your membership at the time of yearly renewal.

I do not want to wait about 2 weeks to use my card. Can I use the membership right away?

I do not want to wait about 2 weeks to use my card. Can I use the membership right away?

If you would like to visit the Minnesota Landscape Arboretum soon, please bring your print-at-home temporary Membership card (received via email) for quick and easy access to the Arboretum. Permanent membership materials arrive in about 2 weeks.

Can I apply my paid admission to my Membership if I decide to join?

Can I apply my paid admission to my Membership if I decide to join?

Yes, you may apply a $15 paid gate admission discount, or up to $30 if paid at the gate for Duo or higher, or up to $60 if paid at the gate for Duo+2, toward the cost of your Basic Level Membership (Solo, Duo & Duo+2 membership only) on the day of your visit. Unfortunately, at this time, we cannot apply this credit online. Please inquire by phone at 612-301-1257, or stop by the Membership or Information Desk in the Oswald Visitor Center for specific details. 

How do I become a Member?

How do I become a Member?

Memberships are available for purchase online by visiting www.arboretum.umn.edu/join.aspx, in person at the Membership or Information Desk in the Oswald Visitor Center, by calling 612-301-1257 for basic level memberships, 612-301-1264 for donor level memberships at $200+

I purchased a membership. Does my employer match my membership donation?

I purchased a membership. Does my employer match my membership donation?

You may make a larger impact through your giving if your company has a matching gift program. Many companies offer programs that match charitable contributions from their employees at rates as high as 2 to 1 or higher. To find out if your company has a matching gift program, please check with your employer’s human resource department for a form to submit. 

Is my membership transferable?

Is my membership transferable?

Memberships are not transferable. 

Is my membership refundable?

Is my membership refundable?

Membership funds are considered a tax-dedctible donation to the Arboretum. Memberships are non-refundable.  

Do you have a lifetime membership level?

Do you have a lifetime membership level?

We do not offer a lifetime membership and have no plans to offer this in the near future.

Do you have two-year memberships?

Do you have two-year memberships?

In an effort to continue to provide satisfying  experiences for our members, we limit our memberships to one year. By limiting the length of membership, we are able to more easily evolve and enhance the membership program and benefits to better serve member needs. Members are still able to take advantage of all of the benefits that they currently enjoy. Renewal notices will continue to be sent with incentives to encourage members to renew early.

Do you offer any other types of discounted membership?

Do you offer any other types of discounted membership?

Yes, discounted memberships are offered to affiliate groups associated with the Minnesota Landscape Arboretum. Discounts are also given to employees of current corporate partners. Please visit the Membership page on the Arboretum website to see a full list of eligible discount partners.

Do you offer a membership for students?

Do you offer a membership for students?

No, we do not offer student memberships. However, current University of Minnesota (all campuses) students with a valid student ID are granted free admission each visit.

Do I have to have a secondary cardholder?

Do I have to have a secondary cardholder?

For certain membership levels, a secondary cardholder is part of the package if both adults live in the same household. Membership benefits extend only to named cardholders and, where applicable, their children ages 15 and under. If your membership includes a secondary cardholder, we recommend that you name a second member (in your household) but it is not a requirement. However, having a secondary cardholder allows you to take advantage of all the benefits of of being a member of the Arboretum, i.e., Gift Store discounts, etc. People living alone can buy a Duo or higher-level membership and always bring guests.

Do the primary and secondary cardholders need to live in the same household?

Do the primary and secondary cardholders need to live in the same household?

Yes. An Arboretum membership is a household membership. The 2 cardholders do need to live in the same household. As a non-profit, the Arboretum is able to grow through the generous support of our members. Card-sharing greatly reduces the ability for the Arboretum to grow. If you are currently sharing and would like to purchase separate memberships, please contact the membership office at 612-301-1257.

Do you offer a membership for families with adult children?

Do you offer a membership for families with adult children?

Yes. All membership levels above our Solo membership offer general Arboretum admission for one or more additional guests each day. Please visit the Membership section of our website for further details.

Can my nanny/babysitter bring my children to the Arboretum using my Duo, Duo+2, Friend, Supporting, Sustaining or Associate memb

Can my nanny/babysitter bring my children to the Arboretum using my Duo, Duo+2, Friend, Supporting, Sustaining or Associate memb

Yes. Please visit the Membership Desk and we will put a sticker on your Membership cards allowing a childcare provider to bring children covered under your Membership to the Arboretum. The childcare provider must present either the Primary or Secondary Members' cards. The childcare provider will be considered the additional guest per day. Children 15 and under are always free.

Do you offer a Membership for two individuals?

Do you offer a Membership for two individuals?

Yes, all membership levels above our Solo membership extend membership benefits to two named cardholders within a household.

I am a person with a disability and need a caregiver to assist me with my visit. What do you recommend?

I am a person with a disability and need a caregiver to assist me with my visit. What do you recommend?

If you hold or purchase a Solo membership, your caregiver will be required to pay a reduced admission price of $12 (regular admission is $15). You may want to consider purchasing a Duo or Duo+2 Membership which will allow you to bring your caregiver as your additional guest each visit.

Is my membership valid at other gardens, museums and area attractions?

Is my membership valid at other gardens, museums and area attractions?

The MN Landscape Arboretum is a member of the American Horticultural Society ...As a benefit to our members, there are nearly 300 other gardens across the United States in which you may use your membership. If you are traveling, be sure to check out the list of reciprocal gardens by clicking here.

 

Do you offer a Membership that allows me to bring a friend each visit?

Do you offer a Membership that allows me to bring a friend each visit?

Yes, all membership levels above our Solo membership level offer general Arboretum admission for one or more additional guests per day. Please visit the Membership section of our website for further details.

Have a question that isn't answered here? Contact us at arbinfo@umn.edu or 952.443.1400.